Open Positions

Software Sales - Account Executive Software Technical Sales Support Specialist

Software Sales — Account Executive

Entry-Mid level software sales position focused on driving revenue with existing and new customers. You will be focused on selling address quality and mailing software solutions. You will be tasked with performing demonstrations of our software solutions to customers and prospects in real time via the use of WebEx technology.

You will be targeted on the number of calls, WebEx demonstrations, and ultimately the revenue that you produce. This position requires an aggressive team player with tenacity and perseverance.

Skill Requirements

• Must have 2 years successful experience selling software products and solutions.
• Individual should have strong technical, interpersonal, presentation, and solution selling skills.
• University degree required.
• Understanding of address quality solutions, mailing solutions, and postal requirements is a plus.

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Software Technical Sales Support Specialist

Satori is looking for a technical superstar who can hit the ground running at the code level to help our customers with their high-end, enterprise level, custom integrations of our products. This frontline support position provides technical knowledge as well as postal regulation information to our growing customer base. This fast-paced, demanding environment requires multi-tasking and a detail-oriented personality. An even disposition with great communication skills is essential. A computer science background is preferred, and a strong technical background is required.

• Provide comprehensive end-user support via phone and e-mail
• Assists Sales with technical issues to win new accounts
• Conducts regular QA and beta testing
• Researche and write knowledgebase articles
• Provide consulting services for high-end customisations
• Provide end-user training

Skill Requirements

• 4-year degree. Computer Science preferred
• Minimum 2 years of direct end-user/customer support experience
• Software industry experience strongly preferred
• Researches and writes knowledgebase articles
• VBA or other coding experience/education is essential — applicants without this cannot be considered
• Proficient with MS Office — Excel and Access in particular
• Excellent written/verbal communication and problem solving skills
• Knowledge/experience with Windows 9x, NT, 2000, NT Server, SQL
• Strong interpersonal skills
• Team player

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