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Fax Preference Service

It is unlawful for UK companies to send DM faxes to an individual, sole trader or, except in Scotland, a partnership without the recipient’s prior consent. Companies not covered by this criterion can register with the Fax Preference Service (FPS) to indicate their objection to receiving unsolicited marketing faxes. In 1997, the DMA (UK) setup the FPS as a self-regulatory system for the DM industry.

Subsequent legislation made FPS screening a commercial obligation; companies must now ensure that all fax numbers for outbound broadcast have been FPS screened within the past 28 days. Failure to comply can result in fines of up to £5,000 per offence from the Office of the Information Commissioner.

Updated daily, the FPS file contains more than 1.5 million records. In addition to commercial registrations, the DMA has encouraged take-up amongst consumers, aiming to eradicate the annoyance caused by unsolicited faxes and promote a positive image of the DM industry.